Shipping

SHIPPING

  • Shipping is free on all orders worldwide.
  • Please allow 3-5 days for handling.
  • Please allow up to 4 weeks for shipping, with the majority of orders arriving within 2 weeks (not including handling time).
  • On average, International shipping is 12-18 business days. 
  • For orders to South Africa please allow up to 30 business days. 
  • Please note, that during Holiday periods, shipping times may increase significantly, due to system volume. 
  • If ordering multiple items, you may receive more than one package and/or receive one package before another. This is due to our various supply chains. 
  • Expedited DHL / FedEx shipping is available for a charge of $34.95 for select items.
  • If you require express delivery, please contact us and we will assist you.

TRACKING

  • All items are shipped with tracking available.
  • Please allow 5-7 days for your tracking to show in the courier's tracking system.
  • If you have a question about tracking a particular order, please contact us at support@william-david.com.
  • Please ensure that your email address is included at checkout to receive tracking updates via email. For assistance with adding your email address to your order details, please contact us at support@william-david.com.

*Please do not send more than one message, as this back-logs customer service response time. We will let you know when your order(s) is shipped. 

 

We thank you for your support and understanding.

-William // David Team